Date of Last Revision: August 28, 2026
Carrot Cart, Inc., doing business as Dupe.com ("Dupe," "we," "us," or "our"), provides the services described below through our website at https://dupe.com, our mobile applications, our browser extensions, our application for third-party AI assistants, and our developer interfaces (together, including any new or updated features, the "Service").
By creating an account, or by browsing or otherwise using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. If you do not agree, do not use the Service.
We may change these Terms. If we do, we will post the revised Terms at https://dupe.com/legal/terms and update the revision date at the top of this page. For changes we consider material, we will give you notice through the Service, by email, or by another reasonable method before the change takes effect. Your continued use of the Service after a change takes effect means you accept the revised Terms. If you do not agree to a change, stop using the Service and, if you have an account, close it.
Dupe.com is an AI-assisted product search engine for finding similar alternatives at a lower price. You point at a product by pasting a link, uploading or taking a photo, or describing it, and we return visually similar products from other retailers along with prices. We also run deeper AI research and comparison, surface sale and clearance inventory, publish curated collections, and can give an opinion on whether an item already in your shopping cart is well priced.
Alongside search, the Service includes: conversational shopping chat; research reports on products and categories, which you may be able to share publicly; user profiles and saved collections; a points program; and programmatic access for developers and AI agents.
Dupe is a search and discovery service. We do not manufacture, stock, sell, ship, or set the price of any product you see on the Service. See section 6.
The Service is available through the following, and these Terms apply to all of them:
Subject to these Terms, we grant you a limited, revocable, non-exclusive, non-transferable, non-sublicensable license to install and use our extensions and mobile apps on devices you own or control, for your own personal, non-commercial use, solely to access the Service. We reserve all rights not expressly granted.
The extension requests permission to run on the websites you visit. When active, it reads the page you are on, including product details and, on retailer sites that support it, the contents of your shopping cart, so that it can find comparable products and tell you whether the price is competitive. It does this to provide the feature you installed it for. What we collect, how long we keep it, and who processes it is described in our Privacy Policy.
You must be at least 13 years old to use the Service. If you are between 13 and 17, you may use the Service only with the involvement of a parent or legal guardian, who accepts these Terms on your behalf and is responsible for your use of the Service. You may browse parts of the Service without registering. To use account features you must register, and you agree to provide accurate, current, and complete information and to keep it up to date.
You are responsible for keeping your credentials confidential and for everything that happens under your account. Tell us promptly at support@dupe.com if you believe your account has been compromised.
Every product shown on the Service is offered by a third-party retailer or marketplace seller, not by us. We are not a party to your purchase. We do not take your order, take your payment, hold inventory, ship anything, or handle returns, refunds, cancellations, warranties, recalls, or after-sales support for a product bought from a retailer.
When you buy from a retailer, that retailer's terms, privacy policy, return policy, and warranties govern the purchase. Any dispute about a product or an order is between you and that retailer. We are happy to help you find the right contact, but we have no authority to resolve it.
We do not endorse, guarantee, or independently verify the products, sellers, or listings shown, including their authenticity, quality, safety, legality, materials, or fitness for a particular purpose. Product images, descriptions, and attributes come from retailers and third-party data sources and may be inaccurate or incomplete.
Prices, availability, stock status, shipping estimates, discounts, and product attributes shown on the Service come from retailer feeds, retailer and marketplace APIs, and other third-party sources. They are snapshots and can be out of date, wrong, or missing. The retailer's own listing at the moment you check out is authoritative, not ours. Always confirm the price and terms on the retailer's site before buying.
Where we show a comparison, such as a percentage saved against another product, that comparison is between the price we most recently recorded for the item shown and the price we most recently recorded for the item you started from. It is not a claim that the item is the cheapest available anywhere, that the two items are equivalent in quality or materials, or that either price is a regular or historical price. Similar-looking products differ in materials, construction, dimensions, and warranty.
The Service is free to use. We earn money in the following ways, and you should assume a commercial relationship exists behind the links you see.
When you click through to a retailer from the Service and buy something, we may earn a commission from that retailer or from an affiliate network. This costs you nothing extra and does not change the price you pay. Our affiliate relationships include, among others, AvantLink, Awin, CJ Affiliate, eBay Partner Network, FlexOffers, ShareASale, and Rakuten Advertising. We also participate in cost-per-click programs such as AdMarketplace, AdMedia, and Ad.net, where brands pay us a fee for each click, at no cost to you.
Some placements on the Service are paid for by brands or served through advertising partners, including placements on our deals pages and sponsored product listings. Paid placements are identified as such where they appear.
Search results and recommendations are ordered by our own ranking systems. Visual and attribute similarity to what you asked for, and price, are the main inputs. Commercial factors also influence ordering and selection: which retailers we have affiliate relationships with, our agreements with individual retail partners, and limits we place on how often any one retailer can occupy top positions. As a result, the set of products we show you is not, and is not represented to be, an exhaustive or neutral survey of everything available, the cheapest option available anywhere, or a ranking based on price or quality alone.
Parts of the Service use large language models and other machine learning systems: the shopping chat, research reports, cart verdicts, product image processing, and the assistants and agents described in sections 4 and 13. Product data itself comes from retailer and marketplace sources and is rendered from our own records. Links are constructed by our systems, not written by a model.
AI-generated output on the Service, including summaries, comparisons, research reports, recommendations, and cart verdicts, is provided for general information only. It may be incomplete, out of date, or wrong. It is not professional advice of any kind, and it is not a representation about the price, availability, authenticity, quality, safety, materials, sizing, compatibility, or suitability of any product. Use your own judgment, and check the retailer's listing, before you buy.
When you use an AI feature you provide inputs: text queries, product links, uploaded images, and photos. You grant us a license to host, process, transmit, and use those inputs to operate and support the Service, including sending them to the third-party AI providers and other service providers we use to generate a response. Our Privacy Policy identifies the categories of provider involved and how long inputs are kept. You are responsible for the inputs you provide. Do not upload images of identifiable people without their permission, and do not submit other people's personal information. Pasting a public product link, or uploading a photo you have taken of a product or a space, is ordinary use of the Service and is what it is designed for.
To display product images consistently across the Service, we process images supplied by retailers and third-party sources using automated tools, including machine learning systems. This processing is limited to presentation: removing or replacing a background, cropping, resizing, and improving image clarity. We do not alter the product itself. We do not change its shape, color, materials, finish, proportions, or any other characteristic of the item shown, and we do not add, remove, or substitute products within an image.
Processed images are provided so you can compare products more easily. They are not a substitute for the retailer's own listing images. A processed image may differ from the retailer's original in background, framing, or clarity, and color reproduction varies between displays in any event. Check the retailer's listing before you buy.
Product images, and the trademarks and brands appearing in them, belong to their owners. They appear on the Service to identify products and their sources under section 15.
You may create content on the Service: a profile and username, uploaded images, collections of products, notes, and shareable research reports. You keep ownership of your content. You represent that you have the rights to the content you create or upload and that it does not infringe anyone else's rights. This applies to material you author or upload, such as a profile image, a photo you took, or text you wrote. It does not apply to the product links, product images, prices, and retailer information that we supply, which come from retailers and third-party sources and remain the property of their owners.
You grant us a non-exclusive, worldwide, royalty-free, transferable, sublicensable license to host, store, reproduce, modify for formatting and display, publish, and distribute your content for the purpose of operating, providing, and improving the Service. If you choose to make content public, such as a public collection or a shared report, you also grant other users the ability to view and share it as the Service allows.
You may delete your content, and deleting it will remove it from the Service going forward. Copies may persist in backups for a limited period, and content others have already shared or saved may remain visible to them.
We do not review content before it is published. We may remove content that violates these Terms or that we consider objectionable, and we may preserve or disclose content where we reasonably believe the law requires it.
Feedback and suggestions you send us are not confidential, and we may use them without obligation to you.
We may offer a points program that awards points for certain activity on the Service. If we do, the following applies.
Certain features of the Service have referred to a digital token and to blockchain-based wallets. We are not currently offering, selling, or promoting any digital asset through the Service, and nothing on the Service is an offer of, a solicitation to buy, or investment advice about any digital asset.
Where a wallet has been provisioned in connection with your account, it is held through a third-party custody provider, and its availability, functionality, and continuation are not guaranteed. Digital assets carry risks we do not control, including value volatility, network failure, and the fact that blockchain transactions are generally irreversible. Any additional terms that apply to a wallet or a digital asset will be presented to you at the time the relevant feature is offered, and those terms will govern that feature. Points are governed by section 11, are not digital assets, and have no cash value.
For the status of a wallet associated with your account, contact support@dupe.com.
This section applies if you access the Service programmatically, including through our MCP server at mcp.dupe.com, our API, an API key or other credential we issue, or an AI agent or assistant acting on your behalf or on behalf of your users.
Subject to these Terms, we grant you a limited, revocable, non-exclusive, non-transferable license to call our developer interfaces to search our catalog and display results to your end users. Conditions:
We may change, throttle, deprecate, or discontinue any developer interface, and we may suspend or revoke credentials, with or without notice. Developer interfaces are provided as-is and without any service-level commitment unless we have signed a separate agreement with you.
You may use the Service through an AI assistant or agent, including our application for ChatGPT and any agent that calls our public interfaces. When you do, the assistant's own provider governs your relationship with that assistant, and we are not responsible for how it presents, summarizes, edits, or reorders what we return, or for anything else it does. If you operate an agent that accesses the Service on behalf of other people, you are responsible for their use, and you must not misrepresent our results.
You may use the Service for your own personal, non-commercial purposes, except as section 13 allows. You agree not to:
The Service and its content, including software, text, layout, design, our compilations and rankings, and the selection and arrangement of what we show, are owned by us or our licensors and are protected by intellectual property law. Except as these Terms allow, you may not copy, frame, scrape, modify, distribute, or create derivative works from the Service or its content.
"Dupe," "Dupe.com," and our logos are our trademarks. Nothing here grants you a right to use them. Product names, brand names, and logos belonging to retailers and brands appear on the Service to identify products and their sources. They belong to their owners, and their appearance does not imply that the owner endorses, sponsors, or is affiliated with us.
A dupe is a legitimate product from a legitimate retailer that happens to resemble a more expensive one. It is not a counterfeit or a replica. We do not knowingly index or link to counterfeit goods, and we do not represent that any product is made by, licensed by, or affiliated with the brand of the product you searched for. If you believe a listing on the Service is counterfeit or infringes your rights, tell us at support@dupe.com and we will investigate and act where appropriate.
We respond to notices of alleged copyright infringement under the Digital Millennium Copyright Act. Send notices to our designated agent:
Copyright Agent Carrot Cart, Inc. d/b/a Dupe.com 1270 Ave of the Americas, 7th Fl 1013 (At Rockefeller Center) New York, NY 10020, United States legal@dupe.com Subject line: DMCA Takedown Request
A valid notice must include: your physical or electronic signature; identification of the work you say is infringed; identification of the material you say is infringing and where to find it on the Service; your address, telephone number, and email address; a statement that you have a good-faith belief the use is not authorized; and a statement, under penalty of perjury, that the information is accurate and that you are the owner or authorized to act for the owner.
If your content was removed and you believe that was a mistake, you may send a counter-notice to the same agent containing: your signature; identification of the removed material and where it appeared; a statement, under penalty of perjury, of your good-faith belief that it was removed by mistake or misidentification; and your name, address, telephone number, email address, your consent to the jurisdiction of the federal court for the district where you live (or, if outside the United States, New York County, New York), and your agreement to accept service of process from the complaining party. If we receive a counter-notice, we will forward it to the original complainant and may restore the material in 10 to 14 business days unless they file an action.
We terminate the accounts of repeat infringers in appropriate circumstances.
The Service links to and integrates with services we do not control, including retailer and marketplace sites, affiliate networks, payment processors, AI providers, and third-party assistants. We are not responsible for them, for their content, or for their privacy practices, and a link is not an endorsement. Your dealings with them are between you and them, and their terms may also apply to you.
For our iOS applications and Safari extensions distributed by Apple: these Terms are between you and us only, not with Apple, and we, not Apple, are solely responsible for our software and its content. Your license is limited to use on Apple-branded products you own or control, as permitted by the Usage Rules in the Apple Media Services Terms and Conditions, except that it may also be accessed by other accounts through Family Sharing or volume purchasing. Apple has no obligation to provide maintenance or support. If the software fails to conform to any applicable warranty, you may notify Apple and Apple will refund the purchase price, if any; to the maximum extent permitted by law, Apple has no other warranty obligation, and any other claims, losses, liabilities, damages, costs, or expenses attributable to a failure to conform to a warranty are our responsibility. We, not Apple, are responsible for addressing any claim by you or a third party relating to the software, including product liability claims, claims that it fails to meet a legal or regulatory requirement, and claims under consumer protection or privacy law, and for the investigation, defense, settlement, and discharge of any third-party intellectual property infringement claim. You represent that you are not located in a country subject to a U.S. Government embargo or designated as a terrorist-supporting country, and that you are not on any U.S. Government list of prohibited or restricted parties. You must comply with applicable third-party terms, such as your wireless data agreement. Apple and its subsidiaries are third-party beneficiaries of these Terms with respect to the Apple-distributed software and may enforce them against you. Questions, complaints, or claims about the Apple-distributed software should be directed to us:
Carrot Cart, Inc. d/b/a Dupe.com 1270 Ave of the Americas, 7th Fl 1013 (At Rockefeller Center) New York, NY 10020, United States support@dupe.com (917) 909-4660
For our Android application distributed through Google Play: these Terms are between you and us only, not with Google. Your use must comply with the then-current Google Play Terms of Service. Google is only the distributor. We, not Google, are solely responsible for our software. Google has no obligation or liability to you in respect of the software or these Terms, and Google is a third-party beneficiary of these Terms as they relate to the software.
For our extensions distributed through the Chrome Web Store, Firefox Add-ons, or Apple's extension distribution: these Terms are between you and us only, not with Google, Mozilla, or Apple. Your use must comply with the applicable store's terms. Those distributors are not responsible for our extensions and have no obligation to provide support for them. Each is a third-party beneficiary of these Terms as they relate to the extension it distributes.
Where you reach the Service through a third-party assistant, these Terms govern your use of the Service, and the assistant provider's terms govern your use of the assistant. We are not responsible for the assistant, and the assistant provider is not responsible for the Service.
Our Privacy Policy explains what we collect and how we use it, and it forms part of these Terms. By using the Service you agree to it.
You may stop using the Service at any time and may close your account from your settings or by emailing support@dupe.com.
We may suspend or terminate your access, or close your account, if you breach these Terms, if we reasonably suspect fraud or abuse, if we are required to by law, or if we discontinue the Service. Where practical and lawful, we will give you notice and an opportunity to respond. On termination: your licenses under these Terms end, unredeemed points are forfeited under section 11. Sections that by their nature should survive termination do survive it, including sections 6, 7, 10, 15, 20, 21, 22, and 23.
Your use of the Service is at your own risk. The Service is provided on an "as is" and "as available" basis. To the fullest extent permitted by law, we disclaim all warranties of any kind, whether express, implied, or statutory, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.
We do not warrant that the Service will meet your requirements; that it will be uninterrupted, timely, secure, or error-free; that results, including AI-generated results, prices, availability, or savings comparisons, will be accurate, complete, current, or reliable; or that any product you find through the Service will meet your expectations or be authentic, safe, or fit for your purpose.
To the fullest extent permitted by law, we will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost goodwill, lost data, or other intangible losses, arising out of or relating to your use of or inability to use the Service; any product, retailer, seller, or transaction you find through the Service; any AI-generated output; any price, availability, or savings information; any third-party content or conduct; or any unauthorized access to your data.
Our total liability for all claims relating to the Service will not exceed the greater of the amount you paid us in the six months before the event giving rise to the claim, or one hundred U.S. dollars ($100).
Some jurisdictions do not allow some of these exclusions or limitations, so parts of this section may not apply to you. If you are a New Jersey user, sections 20 and 21 are intended to be only as broad as New Jersey law permits.
You agree to defend, indemnify, and hold harmless Carrot Cart, Inc., its affiliates, and their officers, directors, employees, agents, licensors, and service providers from any claims, damages, losses, and reasonable legal fees arising out of or relating to your content, your use of the Service, your breach of these Terms, or your violation of anyone's rights. You are not required to indemnify us for anything caused by our own act or omission. We will notify you of any claim, may assume its exclusive defense and control, and you will cooperate with reasonable requests. You may not settle a claim against us without our written consent.
Please read this section carefully. It affects your rights. It requires most disputes to be resolved by binding individual arbitration rather than in court, and it waives your right to a jury trial and to participate in a class action.
You and Dupe agree that any dispute or claim arising out of or relating to these Terms, the Service, any advertising, or any aspect of our relationship will be resolved exclusively by final and binding individual arbitration, rather than in court, except that either party may bring a qualifying claim in small claims court, and nothing here prevents you from raising a matter with a federal, state, or local agency, which may seek relief on your behalf if the law allows. The Federal Arbitration Act governs the interpretation and enforcement of this section.
You and Dupe agree that each may bring claims against the other only on an individual basis, and not as a plaintiff or class member in any purported class or representative action. Unless both parties agree otherwise, the arbitrator may not consolidate or join more than one person's claims and may not preside over any consolidated, representative, or class proceeding, and may award relief only in favor of the individual party seeking relief and only to the extent necessary for that party's individual claims, except that a claim for public injunctive relief may be pursued and awarded where applicable law requires for this provision to be enforceable.
Most concerns can be resolved quickly by emailing support@dupe.com. If that does not work, a party intending to seek arbitration must first send the other a written Notice of Dispute by certified mail describing the nature and basis of the claim and the specific relief sought. Notices to us go to the address in section 27. If the dispute is not resolved within 60 calendar days of receipt, either party may begin arbitration. Settlement offers will not be disclosed to the arbitrator until after the arbitrator determines the amount, if any, that either party is entitled to.
Arbitration will be conducted by a neutral arbitrator under the rules of the American Arbitration Association, including its Consumer Arbitration Rules, as modified by this section. Where a term of this section conflicts with the AAA rules, this section controls unless applying it would make the arbitration fundamentally unfair. The arbitrator may award the same individual damages and relief a court could, must follow these Terms as a court would, and will issue a reasoned written decision. Unless the parties agree otherwise, hearings will take place somewhere reasonably convenient for both parties, or as the AAA determines. If your claim is for $10,000 or less, you may choose whether the arbitration proceeds on documents only, by telephone, or in person as the AAA rules allow; above that, the AAA rules determine the right to a hearing. If the relief sought is $75,000 or less, we will pay all filing, administration, and arbitrator fees at your request; above that, we will pay your share if you show you cannot afford it, if the arbitrator so determines, or to the extent needed to prevent the arbitration being cost-prohibitive compared with litigation. Attorneys' fees are governed by the AAA rules. The proceeding and any award are confidential.
If any part of this section other than the no-class-actions provision is found invalid or unenforceable, it will be replaced with a valid provision closest to the original intent and the rest of this section will be enforced. If the no-class-actions provision is found invalid or unenforceable, this entire section is void, unless the finding relates only to claims for public injunctive relief. The rest of these Terms continues to apply. If we change this section in future while you are a user, you may reject the change by sending written notice to the address in section 27 within 30 calendar days, in which case the version you last accepted applies to disputes between us.
We are based in the United States and the Service is directed to users in the United States. If you use it from elsewhere, you do so at your own risk and are responsible for complying with your local law. Software provided through the Service is subject to U.S. export controls and may not be exported or re-exported in violation of them.
If you are a consumer in the European Union, the United Kingdom, or another jurisdiction whose law gives you rights that cannot be waived, nothing in these Terms limits those rights. In particular, mandatory consumer protections in your country of residence apply notwithstanding sections 20, 21, 23, and 25, including any right to bring proceedings in your local courts and any statutory remedy for a service that is not as described.
These Terms, together with the documents referenced in them, are the entire agreement between you and us about the Service and supersede any earlier version, including the terms published on 27 August 2024.
These Terms are governed by the laws of the State of New York, without regard to its conflict-of-laws rules. For any dispute not subject to arbitration, you and we submit to the exclusive jurisdiction of the state and federal courts located in New York County, New York.
Our failure to enforce a provision is not a waiver of it. If a provision is found invalid, the rest remains in effect and the invalid provision will be applied as closely as possible to its original intent. Any claim relating to the Service or these Terms must be brought within one year after it arose, or it is barred, except where a longer period is required by law. You may not assign these Terms without our written consent; we may assign them, in whole or in part, without restriction. Section headings are for convenience only. "Include" and "including" mean without limitation. Notices to you may be given by email, by regular mail, or through the Service. We are not in default for a failure or delay caused by circumstances beyond our reasonable control.
Under California Civil Code section 1789.3, California users are entitled to this notice: the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs may be contacted by email at dca@dca.ca.gov, in writing at Department of Consumer Affairs, Consumer Information Division, 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by telephone at (800) 952-5210 or (800) 326-2297 (TDD). You may contact us in writing or by telephone at the address and number in section 27.
The Service is made available to the U.S. Government with restricted rights. Use, duplication, or disclosure by the U.S. Government is subject to the restrictions in 48 CFR 52.227-19 and 48 CFR 252.227-7013 et seq. or their successors. Access or use by the U.S. Government acknowledges our proprietary rights in the Service.
Carrot Cart, Inc. d/b/a Dupe.com 1270 Ave of the Americas, 7th Fl 1013 (At Rockefeller Center) New York, NY 10020, United States Legal: legal@dupe.com Support: support@dupe.com Phone: (917) 909-4660 Web: https://dupe.com Privacy: https://dupe.com/legal/privacy Terms: https://dupe.com/legal/terms
Use the address above for any Notice of Dispute under section 23 and to report a violation of these Terms.